SkilledHubPartners is committed to protecting the privacy and security of the personal information entrusted to us. This Privacy Policy explains what information we collect, how we use and share it, how we protect it, and the choices available to you as a User of our website and platform.

SHP TEAM is the official digital platform of SkilledHubPartners, designed for client management, vendor onboarding, supplier marketing, project coordination, business communication, and operational management. References to SHP TEAM throughout this Privacy Policy refer to this platform.

We encourage you to read this Privacy Policy carefully. By using our website or SHP TEAM, you acknowledge that you have read and understood how we handle your information.

This Privacy Policy applies to the official SkilledHubPartners website, the SHP TEAM platform, and all related features and services. It applies to:

• Clients
• Vendors
• Suppliers
• Website Visitors
• Business Partners
• SHP TEAM Users

This Privacy Policy should be read together with our Terms & Conditions, which govern your use of the website and SHP TEAM.

Depending on how you interact with us, SkilledHubPartners may collect the following categories of information.

Personal Information

• Full Name
• Company Name
• Phone Number
• Email Address
• Business Address
• Government Identification, where applicable
• Tax Information, where required
• Registration Details

Business Information

• Company Profile
• Products
• Services
• Certifications
• Licences
• Project Information

Technical Information

• Device Information
• Browser Information
• IP Address
• Cookies
• Usage Analytics

SHP TEAM may collect information reasonably necessary to support the following platform functions:

• Client Management
• Vendor Onboarding
• Supplier Marketing
• Project Coordination
• Business Communication
• Account Management

SkilledHubPartners collects information for the following purposes:

• Provide our Services
• Verify Users
• Process registrations
• Improve platform performance
• Respond to enquiries
• Support Projects
• Prevent fraud
• Comply with legal obligations
• Improve user experience

SkilledHubPartners and SHP TEAM use cookies and similar tracking technologies to support:

• Website functionality
• Security
• Analytics
• Performance
• User preferences

Users may manage their cookie preferences at any time through their browser settings. Disabling certain cookies may affect the functionality of the website or SHP TEAM.

Information collected may be used for the following purposes:

• Account Management
• Customer Support
• Platform Operations
• Project Coordination
• Vendor Verification
• Supplier Listings
• Business Communication
• Legal Compliance
• Service Improvements

SkilledHubPartners may share information only where reasonably necessary, including with:

• Clients
• Vendors
• Suppliers
• Service Providers
• Payment Partners
• Legal Authorities, where required by law

Where applicable, payment-related information is processed securely through authorized third-party payment service providers. SkilledHubPartners does not store complete payment card information unless required to do so and legally permitted.

SkilledHubPartners implements reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, or disclosure.

No method of transmission over the internet, or method of electronic storage, is completely secure. While we take commercially reasonable steps to protect your information, SkilledHubPartners cannot guarantee its absolute security.

SkilledHubPartners retains personal information only for as long as reasonably necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

Subject to applicable law, Users may request to:

• Access their personal information
• Correct inaccurate information
• Request deletion, where legally permitted
• Withdraw consent, where applicable
• Close their account

Requests may be submitted through the official channels provided on our website and will be handled in accordance with applicable legal requirements.

Information submitted by Vendors and Suppliers, such as business profiles, product listings, certifications, and service details, may be displayed publicly where necessary for business listings, marketplace visibility, or profile presentation on SHP TEAM.

Display of such information is subject to platform settings and any applicable written agreements.

The website and SHP TEAM may use trusted third-party services, including:

• Payment Providers
• Analytics Services
• Cloud Hosting
• Communication Services

Each third-party service may maintain its own privacy policy, and SkilledHubPartners encourages Users to review those policies.

The website and SHP TEAM are not intended for individuals below the minimum legal age required to consent to data processing under applicable law. SkilledHubPartners does not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete such information.

Where personal information is processed or stored outside a User’s home jurisdiction, SkilledHubPartners will take commercially reasonable steps to protect that information in accordance with applicable data protection laws.

SkilledHubPartners may update this Privacy Policy periodically to reflect changes in our practices or applicable law. Continued use of the website or SHP TEAM after such updates constitutes acceptance of the revised Privacy Policy. Users are encouraged to review this page periodically.